MyWinVibe's Privacy Policy — Your data is protected

Mywinvibe ("we", "us", "the platform") places your privacy above all else. This Privacy Policy explains what information we collect when you use the mywinvibe.bet website and related services, how that information is used, and how we keep it secure.

This Privacy Policy applies to all users of mywinvibe's services — whether registered members or not. By browsing the site, you are considered to have accepted this policy.

In this policy, "personal information" refers to any data that can directly or indirectly identify you — such as your name, email address, phone number, banking details, or IP address.

Mywinvibe collects different types of information at different stages. A detailed breakdown of the data types and their sources is provided below:

Some information is provided directly by you (by filling out forms), while other information is collected automatically (browsing behavior, cookies, etc.).

Mywinvibe uses your information only for specific, lawful purposes. Each purpose is clearly explained below:

• Account Management: To handle registration, login, profile updates, and account security.
• Service Delivery: To process bets, gameplay, bonuses, and payments.
• Identity Verification: To complete the KYC process and prevent fraud.
• Customer Support: To respond to support requests, complaints, and inquiries.
• Legal Obligations: To meet Anti-Money Laundering (AML) and other legal requirements.
• Service Improvement: To analyze your experience and continuously improve the platform.
• Security: To detect and prevent suspicious activity.
• Contact: To send important updates, transaction confirmations, and policy change notices.

Mywinvibe uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help enhance your browsing experience.

Types of Cookies We Use:

• Essential Cookies: To maintain login sessions and keep core services running. These cannot be disabled.
• Performance Cookies: To measure page load speed, track errors, and monitor overall site performance.
• Functionality Cookies: To remember your preferences, such as language and theme.
• Analytics Cookies: To analyze which pages are used most (anonymized data).

Mywinvibe does not sell your personal data. However, in certain circumstances, information may be shared with trusted third parties:

• Payment Providers: To process transactions (using only the necessary information).
• KYC Verification: Trusted third-party services for identity verification.
• Game Providers: Only the minimum data necessary to run the games.
• Law Enforcement: When required by a court order or legal obligation.
• Auditors & Regulatory Authorities: To regulatory authorities in order to maintain licensing standards.

Data Processing Agreements (DPAs) are in place with all third parties. They are not permitted to use your information beyond our specified instructions.

Mywinvibe does not retain your data longer than necessary. The retention periods for different types of information are outlined below:

• Account Information: For as long as your account is active, and for 5 years after closure (for legal compliance).
• KYC Documents: Up to 5 years, as required by law.
• Transaction Records: 5–7 years, in accordance with financial regulatory requirements.
• Gaming Logs: 2 years for dispute resolution.
• Support Conversations: 2 years for quality assurance.
• Marketing Data: Deleted immediately upon withdrawal of consent.

Mywinvibe uses industry-leading security technology to keep your information safe:

• 256-bit SSL/TLS Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An added layer of protection at login.
• Firewall & IDS: Advanced firewalls to prevent unauthorized access.
• Regular Security Audits: Regular testing conducted by third-party security specialists.
• Staff Training: All staff are regularly trained in data protection.
• Data Minimization: Only the information strictly necessary is collected.

In the event of a data breach, the relevant regulatory authority will be notified within 72 hours, and affected users will be informed as soon as possible.

Mywinvibe upholds the following rights regarding your personal data:

To exercise any of these rights, email us at support@mywinvibe.bet. We will respond within 30 days.

Mywinvibe strictly prohibits use by anyone under the age of 18. We do not knowingly collect personal information from minors.

If a minor registers using a false age and this comes to our attention:

• The account will be closed immediately.
• All collected personal data will be permanently deleted.
• Any deposited funds will be returned.

Mywinvibe reserves the right to update this Privacy Policy as needed. For any significant changes:

• A clear notice will be posted on the website.
• Registered users will be notified by email for any significant changes.
• The "Last Updated" date at the top of the page will be revised accordingly.

Continued use of the platform after any changes constitutes acceptance of the updated Privacy Policy.

For any privacy-related questions, requests, or complaints, please get in touch with us:

• Email: support@mywinvibe.bet
• Live Chat: 9:00 AM — 11:00 PM (Every day)
• FAQ: mywinvibe.bet/faq

For privacy-related requests, include "Privacy Request" in the subject line. We will respond within 30 business days.